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OUTAGE REPORTING: (877) 463-7165

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Deposit Policy

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All new accounts and previously disconnected accounts that are being reconnected are subject to our deposit policy. All deposit decisions will be based upon the creditworthiness of each applicant. The REMC will use an accredited third party organization to apply nondiscriminatory methods to establish each applicant’s deposit decision. The third party organization is licensed, accredited, and bound by all State and Federal laws using consumer guidelines established by the Federal Trade Commission.

The REMC is required to provide an ‘adverse letter’ to each applicant required to pay a deposit as a condition of service. The letter will be sent to the address on file for the applicant and is deemed received if not returned to LaGrange County REMC.

 

Deposit Return Policy

All deposits will be held until the member terminates their REMC service, or has maintained twenty four months of *good payment behavior. For terminated service the deposit will be used to pay the final bill and the remainder will be mailed to the customer by check. Deposit returns to members for *good payment behavior will be credited to their account.

*Good payment behavior is defined as:

  1. Not more than two late payment penalties in a period of 24 consecutive months.
  2. No returned checks for insufficient funds.
  3. No service disconnects.

If you have any questions or concerns about deposits or fees, please contact our Customer Service Department at: customerservice@lagrangeremc.com or 877.463.7165.

View your deposit information by clicking 'Manage Account' on the home page. Deposits can then be viewed in the 'My Account' tab.

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©2023 LaGrange County REMC. All Rights Reserved

  • Home
  • Programs
    • Co-op Solar
    • Power Moves Homes
    • Camp Kilowatt
    • Youth Tour
    • EnviroWatts
    • Grassroots Programs
    • Operation Round Up
    • Scholarships
    • Cooperative Calendar Of Student Art Contest
    • Safe Electricity
    • Safety Programs
    • Call Before You Dig
    • 4-H Voucher program
  • Rates & Policies
    • Electric Service Rate Tariff
    • Schedule of Fees
    • Capital Credits
    • Deposit Policy
    • Disconnect Policy
  • About Us
    • Contact Us
    • Annual Meeting
    • About Touchstone Energy Cooperatives
    • Cooperative Principles
    • News And Events
    • Board Of Directors
    • Our Governance
      • Our Bylaws
      • Director Qualifications
    • Indiana Connection
    • Our History
    • Our Partners
    • Together We Save
    • Trees & Power Lines
      • Planting Smart
      • Trimming and Line Safety
  • Products & Services
    • Paying Your Bill
      • How To Pay Your Bill
      • Mobile App
        • Mobile App FAQ
      • Understanding Your Bill
      • Budget Billing
    • Request New Service
    • Creating A New Account
    • Prepaid Metering
    • Kill A Watt Meter
    • Security Lighting
    • Water Heaters
  • Energy Advisor
    • Energy Audits
    • Energy Efficiency Rebate Programs
    • Electric Vehicles
  • Broadband
  • Careers